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Terms and Conditions

Booking confirmation

You should receive an immediate online confirmation of your reservation by email. Please try to register your email address correctly. In the unlikely event that you do not receive this confirmation, please notify us immediately at:


Multiple reservations

In case of booking more than one establishment of the chain under a single owner with the flexible rate, VACANCES MENORCA RESORT reserves the right to charge 25% as a deposit and it will not be refundable.
When booking more than 3 rooms, special conditions and supplements may apply.
The VACANCES MENORCA RESORT establishments do not admit multiple reservations for groups through this channel, so that any reservation in these conditions may be canceled by the hotel, without thereby having to compensate the holders or beneficiaries of the reservation. For group reservations please contact

What is the cancellation policy?

The cancellation policy is associated with the rate you choose at the time of booking. There are also the expenses derived from a penalty for canceling outside the term stipulated by the conditions of the selected rate. Please read the cancellation conditions and payment method in detail before confirming your reservation. For special offers and promotions these conditions may vary, always being clearly informed in the hotel file.  


If due to force majeure (including, but not limited to, political, economic disorders or instabilities that affect security, sanitary and public health measures, limitations on free movement and movement), or due to similar circumstances that are unforeseeable. , unavoidable or mandatory for VACANCES MENORCA RESORT, a total or partial breach will result in the reservations, confirmations and / or execution of any trips, services or some of the benefits that are contracted through VACANCES MENORCA RESORT, by Circumstances that are not foreseeable or solvable by VACANCES MENORCA RESORT or if compliance with some of the agreed benefits is even impossible, the client waives to file any type of claim against VACANCES MENORCA RESORT and / or the companies of the VACANCES MENORCA group RESORT, existing now or in the future, due to these deficiencies or inc compliance, unless the lack of professional diligence of VACANCES MENORCA RESORT is verified or that it has not put all its means to comply with the services in similar conditions or in accommodation in the area, of equal or superior category, to the initially hired.

In the event that the room reserved by you is not available for reasons beyond the control of the company or force majeure (fires, breakage of elements of the room that do not allow the Standard services of comfort and quality described in our descriptions), the chain will assume the responsibility of providing the client with an alternative accommodation of the same or higher category in the same area and with the same services as the accommodation originally contracted, and always maintaining the same price.


These conditions will be subject to Spanish law. The courts of Menorca (Spain) will be competent to hear any dispute arising from the conditions, with the parties expressly waiving any other jurisdiction that may correspond to them.

VACANCES MENORCA RESORT reserves the right to change the terms, conditions and notices under which this website is offered. This right will not affect the existing terms and conditions accepted by you when making a reservation or legitimate purchase using this website.

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